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Fraud Prevention

Prevent and Fight Fraud

At Malik Exchange, we are committed to safeguarding our customers from any type of fraudulent activity. We strongly advise you not to respond to any communication requesting your personal, bank, or card information. Such requests are likely phishing attempts designed to steal your money

How to Identify Fraud

Fraud can occur through various mediums, including:

  • Phone calls
  • SMS
  • WhatsApp
  • Email
  • Social media

Protect Yourself from Fraudulent Activities

If you notice any suspicious or unauthorized transactions, immediately report the details to us.

Contact us through our dedicated team, available 24/7:

  • 971 2 677 0385 – Customer Service for reporting fraud.
  • Email us at: info@malikexchange.ae

Tips to Protect Yourself from Fraud

  • Never send money to someone you have not met in person; verify emergencies before sending money.
  • Stay alert and avoid sharing sensitive personal details with anyone.
  • Report suspicious activities to the relevant authorities immediately.
  • Use secure internet connections.
  • Confirm the credentials of anyone contacting you.
  • Avoid clicking on suspicious links.
  • Never send money to unverified sources, including:
    • Online purchases
    • Antivirus protection
    • Deposits or payments for rental properties
    • Lottery or prize winnings
    • Taxes or donations
    • Mystery shopping assignments
    • Job opportunities
    • Credit card or loan fees
    • Resolving immigration matters

  • Common Types of Fraud

    Email Fraud

    • Fraudulent emails claiming your account is frozen for security reasons.
    • Fraudsters may request personal details, gaining access to your bank accounts.

    Lottery Fraud

    • Fake messages claiming you’ve won a promotion or prize.
    • Fraudsters use this information to access your accounts.

    Phone Fraud

    • Fraudsters posing as bank employees claim your account is frozen.
    • They may request personal information and card details or send fake OTPs.
    • Remember, banks or law enforcement will never ask for your OTP.

    Social Media Fraud

    • Fraudsters create fake accounts impersonating Malik Exchange with logos, banners, and posts to confuse customers.
    • Do not fall for fake friend requests or campaign winner claims.

    Data Privacy Breach

    • Fraudsters may use Emirates ID numbers, dates of birth, bank details, etc., to hack into accounts